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Terms and condition


The following standard terms and conditions shall manage your use of fellofish website and Mobile Apps. Your access of the site, and use of any of our service implies that you have read, understood and agreed with our terms of use. You should not use the website if you have disagreement with any of our terms and conditions.

2. INTELLECTUAL PROPERTY RIGHTS owns all the intellectual property rights for the material contained in this website. Intellectual property includes, but not limited to, content, design, logo, images, trademarks, product details, user's data, business concept, trade secrets, formulas, work process, etc. Copying, reproducing, distributing, modifying or any other attempt to tamper with any aspect of the website and its content is prohibited.


Under standard terms and conditions, "User Content" refers to

  1. Any data added to our site by the customers.
  2. Any data added to our site by us.

This includes all the information such as text, images or any other material owned by the users. And by displaying your material in our website, you allow us the license to use it - such as adapting, publishing and distributing - in different media.


Website users are restricted from publishing, selling, commercializing or by similar modes redistribute any of our website material in any other media. Doing data mining/extraction or similar activities with website is also restricted. Any use of the website in a manner which violates the laws and regulations of Kingdom of Bahrain, or harms the website or other people or businesses in any way is strictly prohibited.

5. LIMITATION OF LIABILITY is not liable for any loss of money to customers, or for any other damage of any kind occurred to the users by the use of our website. We are also not liable for any virus, DDoS attack, malware or any other harmful material that may affect your computer through your use of our website.


If you have any complaint with the product delivered, the user can claim for a refund within half an hour from delivery. It is advised that the customers check the product at the time of the delivery itself, for fast processing of the refund claim. Our quality control team will review the claim, and if the complaint is found genuine, we will refund your amount. If the fish is cut, marinated or cooked, we will not accept the return.

7. DISCLAIMER OF WARRANTIES website is provided "as is", with all faults, and disclaims any warranty or representation of any of the content related to the website in oral, written, or any other form.


You hereby agree to indemnify for, from and against any liabilities, costs, damages and expenses occurring in any way in connection with your breach of any of the terms and conditions of our website.

9. VARIATION OF TERMS owns the full rights to revise and modify these terms and conditions at any time as it sees fit. Users are expected to review these terms on a frequent basis.


These Terms and conditions will be governed by and interpreted in accordance with the laws of the Kingdom of Bahrain. In the event of a dispute between the user and, we prefer to settle it in an informal way. But if either of the party decides the issue can't be resolved amicably, then it could be referred to arbitration under the Bahrain Rules. The language of the proceedings shall be in English / Arabic.